What should we do if our company’s network has been hacked or breached?
If you suspect that your organization has experienced a cybersecurity breach, it’s crucial to take the right steps immediately to minimize potential damage:
- Verify the incident: Confirm whether it’s a cybersecurity attack or a system failure/error.
- Assess the impact: Identify what data has been compromised.
- Contain the breach: Pinpoint the vulnerabilities that caused the breach and begin containment procedures.
- Resolve vulnerabilities: Address the identified vulnerabilities by implementing fixes, such as changing passwords, to minimize ongoing and future risks.
- Notify key stakeholders: Inform legal, banking, insurance partners, and key staff members about the breach.
- Enhance security: Work with an experienced cybersecurity organization to strengthen your IT security measures.
It is essential to follow the correct sequence of actions to protect your staff, clients, and your organization’s reputation. Proxurve Solutions Inc. can assist you with remote or onsite services throughout this process, acting as your advocate when navigating insurance claims and client-facing communication. We are here to help ensure that your organization recovers swiftly and effectively.
How do I know if I have implemented the correct cybersecurity tools to keep my company safe?
In today’s landscape of evolving cyber threats, there’s no one-size-fits-all solution. However, there are steps you can take to significantly reduce your company’s risk of an attack. When we work with a concerned business owner, we follow these steps:
- Executive Leadership Conversation (ELC): We start with a 30-minute, no-cost Teams or Zoom call to listen to your concerns and understand your specific situation.
- Discovery process: We conduct a basic assessment to identify your organization’s strengths and weaknesses regarding cybersecurity.
- Vulnerability testing: We offer a vulnerability test to assess how your network and devices perform under pressure. Afterward, we review the results with you in a collaborative session. (Fees for this service vary based on size and complexity, ranging from $2,500 to $5,000.)
- Reporting and mitigation: Once vulnerabilities are identified, we can provide a detailed report for your internal IT staff to address, or we can offer a budgetary quote to manage the mitigation ourselves.
- Proactive security recommendations: After addressing vulnerabilities, we provide recommendations for a multi-layered security program to ensure your organization remains proactive in protecting against future threats.
As a locally owned and operated business, we focus on consistent, repeatable best practices that deliver high-quality results while keeping costs manageable. Our ultimate goal is to provide our clients with peace of mind, knowing their network is fully protected.
My IT team says we have cybersecurity measures in place, but how can I be sure?
In today’s landscape of cyber threats, there is no one-size-fits-all solution to prevent attacks. However, there are proven ways to reduce your risk. Here’s how we can help:
- Initial meeting: We begin with a complimentary 30-minute Teams, Zoom, or in-person meeting to discuss your concerns and assess your current situation.
- Assessment: Next, we perform a comprehensive review to identify your business’s cybersecurity strengths and areas for improvement.
- Vulnerability test: We offer an optional vulnerability test to evaluate how well your network and devices can withstand potential threats. Afterward, we’ll review the results with you. This service is priced based on company size and complexity, typically ranging from $2,500 to $5,000.
- Addressing issues: If vulnerabilities are identified, we will provide a detailed report for your IT team to address, or we can offer a quote to manage the remediation ourselves.
- Ongoing protection: Once issues are resolved, we’ll recommend a multi-layered security strategy to ensure your business stays protected in the long term.
This tailored approach helps us develop a cybersecurity strategy that meets your unique needs and minimizes the risk of cyber threats.
How can I help my IT staff learn more about cybersecurity?
Over the past 3 to 5 years, the role of IT has changed significantly, especially with the rise of cybersecurity challenges compared to traditional network, server, and software issues. The idea that an IT staff member can simply “add cybersecurity” to their list of responsibilities is often unrealistic for several reasons:
- Time constraints: IT teams must stay up to date on the latest threats and solutions while also managing the day-to-day demands of staff and internal systems.
- Monitoring capacity: Keeping an eye on cybersecurity alerts to prevent staff from inadvertently introducing malware or viruses into your infrastructure requires constant vigilance.
- Expertise: Developing a multi-layered cybersecurity strategy to protect against cybercriminals requires specialized knowledge and experience.
Over the last few years, many of our clients with internal IT teams have sought our support in these areas. In response, we created a Cyber Risk Management Program that allows us to handle the critical cybersecurity aspects while your internal IT staff manages the rest of your technology needs. This program even includes a 24/7/365 Security Operations Center (SOC) to address security incidents anytime.
While it is possible to educate your IT team on the latest cybersecurity threats, keeping them up-to-date consistently—especially in the face of staff turnover—can be challenging. Our Cyber Risk Management Program has proven to be a highly effective solution for many clients in a co-managed IT environment.
What if I am considering a change in IT providers?
At Proxurve Solutions, we specialize in cybersecurity and AI-driven IT solutions. We work with small to midsize businesses, helping them secure their IT environments and guiding leadership on how to leverage technology to enhance productivity, profitability, and overall business growth.
Many of our clients—and prospective clients—are exploring how AI can benefit their businesses and help them stay competitive in an increasingly tech-driven market. If we are already supporting your organization’s cybersecurity and you are curious about how AI could help, we might be the perfect fit to become your new IT provider. In addition to cybersecurity, we offer helpdesk and onsite support services, project management, migration services, and cloud-based solutions, with a strong focus on Microsoft infrastructure.
If you’re interested in a more detailed, non-technical discussion about our services, we invite you to join us for an Executive Leadership Conversation (ELC). This initial 30-minute, complimentary meeting is typically conducted virtually, allowing both parties to ask questions and explore potential opportunities in a relaxed, professional setting. From there, we will decide the best next steps.
Why do I need cybersecurity protection if I do not have data hackers would want?
The truth is, hackers aren’t necessarily after your data—they’re looking to cripple your business. Their goal is to lock down your network, email, client communications, and financial relationships. Once they have gained control, they can mine your data for valuable information and even impersonate your organization in emails, spreading ransomware to infect your client’s networks as well.
The impact of these attacks is far-reaching, causing significant harm to your organization’s reputation, client and vendor relationships, and staff confidence in leadership. That’s why having a detailed cybersecurity plan in place is essential for business continuity and long-term sustainability.